Technical Support

System Requirements

ASDIP runs on any system that runs Microsoft Windows 95/98/Me/NT/2000/XP.

Generally, you will need:
a PC with 16 MB RAM minimum.
25 MB free hard disk space.
Microsoft Windows 95/98/Me/NT/2000/XP.
Microsoft compatible mouse or other pointing device.

Security Features

ASDIP has a number of security features to protect your data.

1. ASDIP is designed to protect you against unexpected changes that might alter the nature of the model. All the formulas in ASDIP are protected against changes, with the exception of the data input fields, which appear in blue and bold.
2. When you save your workbook, only the input data is actually stored in a .BDT file. All the formulas, formatting attributes, etc., remain unchanged. The next time you open a workbook it looks exactly like the previous session, which assures a consistency in the characteristic high quality of ASDIP.
3. When the data is entered through a dialog box, ASDIP validates your input data for common mistakes, such as negative material properties, rebar size number, etc.

Tips & Tricks

Conceived and designed by and for structural engineers, ASDIP 4.0 represents the result of more than 13 years of continuous development and improvement. This software is constantly evolving to assure you the highest quality level, and future releases will include even more programs to better assist you in your design tasks. Any suggestion for improvement or problem report will be appreciated.

Please read the following notes and tips carefully regarding ASDIP version 4.0, to get out the most from your software:

1. ASDIP uses a fill-in-the-blanks format to efficiently manage, in a simple and elegant manner, complex design algorithms transparently to the end user. For easier identification, the input fields appear blue and bold, and are the only fields that may be modified.
2. The recalculation mode may be either AUTOMATIC or MANUAL. "Manual" means that ASDIP will recalculate all formulas ONLY when you press the [F9] key or click on the corresponding icon on the tool bar. When the data changes, ASDIP shows a "CALC" indicator on the status bar to remind you that the formulas need to be recalculated. AUTOMATIC mode is the default.
3. ASDIP allows also the entry of data directly on the template. To do so, the recalculation mode must be set to "Manual". Alternatively, you may enter the data by using the set of dialog boxes provided in every program. TIP: Double-click on any input field to quickly access the corresponding dialog box.
4. ASDIP allows up to five open applications at the same time. Of course, you may switch between open applications and work on all of them simultaneously. Simply select the application you wish from the Navigate pull-down menu.

Technical Support

If you are having problems with your software, please don't hesitate to contact us. Our commitment is to offer our customers a high-quality product. If you are confused about our software, it is our fault. Please let us know.

We often place in our web site a patch file which updates the software. Maybe the problem you are experiencing was already reported and corrected. On a regular basis check this site for new updates..

We offer free technical support through e-mail (preferred method), phone or mail. Our information appears below.