Technical Support

System Requirements

Product	Requirements
ASDIP 4.1	25 MB free hard disk space Windows XP, Vista or Windows 7 Professional (32-bit only)
ASDIP Steel 2.0	15 MB free hard disk space Any Windows XP, Windows Vista or Windows 7

Licensing System

Product	File	Characteristics
ASDIP 4.1	License Agreement	Individual License Tied to your Company Name No preset limit of validations
ASDIP Steel 2.0	License Agreement	Individual License Tied to your computer name Max. number of authentications = 2

Fixes and Upgrades

Maintenance updates of our products to fix reported bugs and include minor new features are free of charge and can be downloaded from our web site. Major program upgrades to include new features and enhancements (about once a year) are offered at a nominal low price. Unlimited technical support through e-mail, phone, or mail is available at no charge.

And to assure your complete satisfaction, a 30-day full-refund guarantee is offered.

Technical Support

If you are having problems with your software, please don't hesitate to contact us. Our commitment is to offer our customers a high-quality set of products. If you are confused about our software, it is our fault. Please let us know.

We often place in our web site a patch file which updates the software. Maybe the problem you are experiencing was already reported and corrected. On a regular basis check this site for new updates.

We offer free technical support through e-mail (preferred method), phone or mail. Our information appears below.