No! ASDIP doesn’t use Hard Locks or any other intrusive devices. Our licenses are software-controlled, which means that you won’t have to wait for the mail to start using your software. You can authenticate your license and start using your software in less than five minutes.
The Maintenance & Support Plan (*already included in subscriptions*) has four important features:
- All software updates of the current and new version are included at no charge. No need to spend one-time higher prices for upgrades.
- Automatic Web Update is included, which means that the software will automatically detect when there is an update available to download. No need to check regularly yourself.
- Unlimited expert technical support by a PE, not a technician. You will receive quick and informative answers to your questions through email (preferred), chat, or phone.
- Move your license to another computer if necessary. Uninstall your license in your old computer and install it back in your new compute.
*Legacy customers only: Absolutely! It’s better to have a plan that covers all updates and support for a low fee, than spend one-time higher prices for upgrades. Not to mention that you may get stuck if your computer crashes, since you won’t be able to move your license to another computer. In the long run you pay less for the full service.
*Legacy customers only: You can continue using your software normally, but the upgrades to new versions will not be free, you will not have access to premium technical support, and you may not be able to move your license to another computer.
Absolutely! The reports include exposed formulas and Code references for granular checking, as well as pre-formatted graphical images, organized by topic.
No, the evaluation period is 15 days, counting from the first time you open the software. This period cannot be extended, and the same trial will not run in the same computer. You will need to install the trial in another computer, which will give you 15 more days for your evaluation.
Yes, please subscribe again and proceed to download your trial version of another product. Please note that the same product trial will not work in the same computer after the evaluation period has expired.
You can move your license to another computer a maximum of two times per year. This is intended if you replace your old computer. This feature is not intended to allow moving the license multiple times between users. Simply uninstall your license in your old computer and install it back in your new computer.
Absolutely! When you order the full suite you automatically save 25% of the sum of the individual prices. Basically you pay 3 and take 4 products. This is deliberate discounting to promote the full suite of ASDIP Structural Software.
The company name is embedded in your license, and you enter this information at the time of your license authentication. To change your company name, simply uninstall your license and then install it back, but this time change the company name as desired.
All licensed users will be provided free updates to fix reported bugs or add new minor features. However, new versions which include major features and code compliance upgrades with a newer design code are considered paid upgrades. You decide if you want to pay for any subsequent upgrade.
If your annual Maintenance & Support Plan is active, then all updates to the current and new version will be free of charge, in addition the automatic web update system, and the access to tech support.
If you purchase an annual subscription, it includes Maintenance and Support, therefore all updates are included with your subscription.
Since your computer will no longer be accessible you simply send an email to our support team, and we will deactivate your software license in our authentication server, so that you can install the software license in another computer without any problem. Please note that this is only possible if your Maintenance & Support Plan is active.
Simply uninstall the license in your old computer and then install your software license in your new computer. Alternatively, you can send an email to our support team, and we will deactivate the license in our authentication server, so that you can install the software license in the new computer without any problem. Please note that this is only possible if your Maintenance & Support Plan is active.
No, a perpetual license will not expire over time. ASDIP Structural Software regularly releases new versions of our products to add new features and comply with new code revisions. At the time of a version release you will decide if you want to buy a license upgrade, otherwise you can continue using your existing software version.
If your Maintenance & Support Plan is active, then all updates will be free of charge.
If you purchase an annual subscription then the software will stop working after one year, unless you renew your subscription.
Since your computer will no longer be accessible you simply send an email to our support team, and we will deactivate your software license in our authentication server, so that you can install the software license in another computer without any problem. Please note that this is only possible if your Maintenance & Support Plan is active.
Local License is utilized by an individual engineer with a maximum install of two computers such as desktop and laptop. The Network License can be used by any number of individuals accessing the server, but two users at a time. Note that the price of a Network License is higher than the price of a Local License.
No. The local licenses have been conceived (and priced) to be used by one individual. You can install your license in two computers as a courtesy if you travel, or if you work from home. The cooperation from our customers will help us to keep the prices low, for the benefit of everyone.